Have questions? That’s ok. We are here to answer them.

Our most frequent questions are answered below.

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FAQs

How do I find out if I qualify?

Fill out our Confidential Questionnaire, or call (720) 216-5585.

What is the cost to open a Hounds Town USA?

The total initial investment to open a Hounds Town USA store ranges from $263,800-$422,500.

Learn more about the initial investment and startup costs.

What is the franchise fee?

$45,000 for a single unit. We also offer discounted multi-unit franchise fees to select candidates.

How much can I make?

We are proud of our industry-leading unit economics and look forward to discussing those with you. Unfortunately we cannot legally disclose these numbers outside of our Franchise Disclosure Document (FDD). To obtain this document and review all the juicy details, we will first need you to complete a Confidential Questionnaire.

Click HERE to access the Questionnaire.

How do I find real estate for my new Hounds Town USA location?

Our Real Estate Team will work with you to find the perfect site, negotiate a lease, and get your new location and running.

What kind of support is provided?

Hounds Town USA Corporate offers Franchise Owners the following types of support:

• Real estate selection
• Construction
• Initial training
• On-Going operational support
• Accounting and financial coaching
• Annual meetings
• Periodic site visits

We have your back. Find out more about our Franchise Support Team.

Are there ongoing fees?

Yes, Franchise Owners in the Hounds Town USA system pay a monthly royalty equal to 6% of gross sales as well as a 2% brand fund. The fee entitles you to continued use of the Hounds Town USA name and trademarks, access to our operating systems, new product development, ongoing business consulting and training and other benefits the come along with being a Franchise Owner in the Hounds Town USA organization.

Where do Hounds Town locations work best?

For almost 20 years, we have developed a blueprint for success based on store layout and location. Hounds Town thrives in industrial, light industrial, or commercial areas within 5-7 minutes of main roadways. Our core customer demographics are people traveling toward city centers to go to work and dropping their dog off on the way.

How long will it take to get my first store open?

There are a number of variables here, including type of store, the length of the lease negotiation process and permitting processes, but on average it takes about 9-12 months from the date of franchise awarded to doors open.

How many employees will I need to run my store?

Due to the operational simplicity of the Hounds Town model, most Franchise Owners operate their location with an average of 3-4 staff members. The total amount of employees needed in a fully operational facility is typically 1 manager and 3-6 employees.

Do I need prior experience with dogs?

You do not. We are the best in the biz when it comes to dog behavioral training. We make sure our Franchise Owners successfully complete Hounds Town University before launching their business, where you will need all you need to know about working with dogs and running your location successfully.

What will my average day look like?

This depends on whether you choose to be in the business, actively running it yourself, or operating more as a semi-absentee owner. Here’s how both work:

As an owner-operator, you will usually physically present at the store 6-8 hours per day initially. You will be interacting with customers, using the POS system, and overseeing your staff who will be taking care of all dog needs such as grouping, feeding, and grooming.

As a Semi-Absentee owner you will be responsible for overseeing the daily operations of the business. You will hire and manage staff, schedule employees, manage payroll, oversee marketing and social media, and order supplies, but not necessarily by in the location everyday to accomplish this.

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